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Desarrollos Electrónicos
#AITHAPlatform

AITHANEX

The AITHA Platform is the software and data base developed by Desarrollos Electrónicos to operate connected systems. Its products can be used separately or combined according to needs: AITHA Things (telemetry and control), AITHA Customer Service (customer conversations), and AITHA AI (applied AI).

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What is AITHA Platform?

It is the technological base we use to connect devices, data, and operational flows. Its modular architecture allows deploying telemetry and control, support and automation, and adding applied AI when a verifiable case exists.

Your business control center

A flexible base designed to adapt to your operation and scale at your pace

Modular, Adaptable, and Scalable

You can start by connecting devices with AITHA Things and add conversational management with AITHA Customer Service. When it adds value, applied AI is integrated for assistance and classification, always with supervision and logging. In OEM scenarios, the solution can be presented with your visual identity for your clients.

Modular, Adaptable, and Scalable

AITHA Platform Modules

A common base, with specialized modules according to your operation's needs.

ModuleFunctionKey capabilities
AITHA ThingsTelemetry and controlMulti-protocol ingestion, asset management, web dashboards, alarms, rules, and RPC/OTA control.
AITHA Customer ServiceOmnichannel supportCentralized inbox, B2B/B2C self-service portal, and controlled bot-to-human operator transition.
AITHA AIApplied assistanceRAG, classification, prioritization, and integration with Things for telemetry reading and controlled actions.

What changes for the business

Visible benefits in operation and scale

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Customized Identity

Option to adapt branding, domain, and presentation to offer the platform to final clients under an operation based on the AITHA Platform.

visibility

More visibility and control

Late reactions are reduced because the operation is viewed in real time and remote actions can be taken.

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Fewer incidents

Alarms and rules allow detecting deviations earlier and leaving a useful history for auditing and continuous improvement.

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More productivity and scale

The multi-tenant layer and automation eliminate repetitive tasks and allow separating clients with centralized control.

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Statistics and AI Analysis

Analysis and summaries based on your operation's data, with defined criteria, traceability, and possibility of review.

Build your solution on a solid foundation

If you need telemetry and control, support and system integration, or applied AI in verifiable flows, the AITHA Platform provides a reusable base and direct support from the team that builds it.