Artificial intelligence with control and clear limits
AITHA AI is not a black box: it integrates with the AITHA Platform modules. It can use AITHA Things telemetry, classify conversations in Customer Service, and generate analytical reports with supervision and records.
Functional components
Capabilities verified in the AITHA AI technical sheet
Agent and flow designer
Defines role, instructions, permissions, sources, associated model, and visual flows with rules, events, APIs, or external actions.
RAG, MCP, and LLM models
Coordinates knowledge retrieval, external tools, and model selection by cost, privacy, latency, or complexity.
Observability and limits
Records queries, sources, model, tokens, executions, errors, estimated cost, and configurable limits per agent or project.
Main Use Cases
Operations Assisted
by Artificial Intelligence
Applied AI integrated into the system to assist, automate concrete tasks, and generate reviewable reports.
I can prepare a summary with pending conversations, consulted sources, suggested priority, and reason for operator handoff.
Platform Chatbots (LLMs)
Query authorized information in natural language. Assistants integrate with AITHA Customer Service to answer documented queries and escalate to the human team when needed.
I can review states, alarms, location, and recent events, then suggest priority before creating an issue or executing an authorized action.
AITHA Things Interaction
Query telemetry, alarms, and device status in natural language. AI can suggest actions and, when enabled, execute controlled actions with permissions and records.
Workflows and MCP
Coordinate events, rules, agents, APIs, and external tools. Each action is subject to permissions, limits, error handling, and records.
- Conversations and executions recorded.
- Models used and estimated cost.
- Errors, timeouts, and limits applied.
Automatic Reports & Statistics
AITHA AI records usage, conversations, executions, errors, and models used to review cost, quality, and traceability in each deployment.
Build your solution on a solid base
If you need telemetry and control, support and system integration, or applied AI in verifiable workflows, AITHA AI provides a reusable base and direct support from the team that builds it.